The truth is, a lot of people think ‘community’ is a nice-to-have fluffy layer on top of a company that is all about ‘vibes’.

But over my 20 years working for top-tier startups (Yelp, Deliveroo, WeWork) and consulting for many B2C and B2B businesses (seed to listed), I’ve learned, taught and developed a framework that shows that community is really all about building deeper customer relationships that act as an additional growth engine across the whole company.

My method and work sits across marketing, product, lifecycle, customer success and social, because that’s where customer‑led growth actually lives.

And as good as your existing team might be, I find it never hurts to have an experienced, external pair of eyes look at everything you do from a fresh perspective.

In essence - community is not the thing I sell. Growth, retention and customer value are - and I’ll work either externally or with your existing team to get you to where you need to be.

As my old boss Colleen Curtis, VP Reddit, once said about me: “He’s a doer, executor and thinker”

So get in touch and let’s chat about what we can do to take your business to beyond the next level.

Experience x Highlights

• 20 years in community, growth and customer relationship building for top-tier global startups.

• Deep management experience across tech, startups and high‑growth companies

• Strategic and operator perspectives from Founder coaching and running accelerator programs for the likes of WeWork and NEXUS.

• Strong on both diagnosis and practical execution.

• A good guy to work with, who easily integrates into existing teams, helping them be successful and supporting their development and knowledge.

• I’m not an AI bot - and yes, you should be using AI and agents in your business. But I am a human who gets humans (lived experience and a degree in psychology), and that is what will set your strategy and business apart from your competitors in the years ahead!