Ways we can work together
Productised services for SaaS, subscription and tech business teams who are done with leaky funnels and under‑used customers.
Our Services
Customer‑Led Growth Audit & Roadmap
A 4–6-8 week deep‑dive into your lifecycle, retention, advocacy and customer-facing systems, ending with a highly customised POA:
A clear diagnosis of leaks and opportunities
A unique board‑ready 90‑day action plan
A roadmap tied to retention, LTV and advocacy outcomes
Fractional Head of Customer‑Led Growth
A premium ongoing partnership:
You get a partner who owns retention, advocacy, lifecycle and community
Weekly or bi‑weekly working sessions with your existing team
Clear outcomes, personalised strategies and deliverables
We work closely with your team and deliver on focused 6–12-week projects to improve your:
Onboarding & churn reduction
Growth and commercial opportunities
Advocacy & referral systems
Community flywheel design
Customer insight infrastructure
Implementation Sprints
Receive weekly, tailored-to-your-industry/business updates to stay ahead of your team and lead them with up-to-date knowledge:
The latest AI tools, changes to algorithms, and platform updates that are likely to affect your business growth.
Suggestions on new software that can boost your efficiency, reduce costs and secure you greater ROI.
Deep focus on your quarterly goals - you tell us what they are; we deliver ongoing guidance based on customer/market intel.
Growth Signals Retainer
Start with a personalised Audit. It’s the fastest way to see where customer‑led growth, retention strategies and identified gaps in your systems can unlock measurable business value.
This is not a ‘Chat GPT/Claude’ generated report that you can pull together yourself in 10 minutes.
I use my existing frameworks, interview your team/customers, analyse your current strategy and deliver something truly customised that you can take action on, interlocking with how your company best operates.
Not Sure Where To Start?
